FAQs

My sash windows will not open, can you help with this?

This will be down to a build-up of paint throughout the years. As part of our draught proofing system we will ensure that both sashes run smoothly on completion.

Can you paint my Sash Windows?

We leave the windows primed ready for decoration but do not carry out any painting. However, we can normally recommend painters who carry out works after us depending on your location.

Are you insured?

Yes we carry all the relevant insurances that not only protect your home and valuables, but also the general public and our staff. We strongly recommend that you ask any tradesman this before any works are carried out in your home.

How many windows can you overhaul in a day?

This will depend on the condition and size of the windows. When coming out for a quote we can stipulate a time frame. Our team tends to overhaul anything from 2 to 3 windows a day on average.

Will I incur any other costs throughout the renovations?

When we send out a quote to the client this is what they pay and not a penny more. Any issues we come across that we have missed in our quote, we will incur the cost, not the client. This is something that we strongly abide by and see as a unique selling point of our company within the renovation industry. There are always unforeseen problems when renovating or restoring anything. We believe we have the skills and experience to fix these problems as they arise at no additional cost to the client. This is something that is backed up by BBC Watchdog.

Are windows left secure overnight?

We ensure that all windows will be locked overnight even if the window is not completely overhauled. Our team has the utmost respect for the security of our client’s homes.